Twenty years of being the tech guy.
I grew up in Fremont, in the Bay Area, building my own computers before I could drive. Then building them for my friends. Then for my friends' parents. Every family has the one person who gets the call when the printer won't print. In mine, that was always me.
I turned it into a career early. Fry's Electronics first, then years at Best Buy with Geek Squad, fixing other people's computers and phones all day and managing the warehouse tech side. I've also run delivery and logistics, which is where I learned the part most tech people skip: show up when you said you would. I've seen pretty much every way a device can go wrong, and I've learned that most "broken" things just need someone patient to sit down with you.
Outside work I'm a gamer, a collector and an illustrator, and I've spent years making videos that teach regular people how to set up their consoles, TVs and gadgets. Over 500 of them. Same idea every time: take something confusing, make it make sense.
Five years ago we moved to Manteca. RapidTech Support is everything I learned at the big box stores, without the big box. I come to your home, fix what's broken, set up what's new, and explain it so you're not stuck again next week.
